Date & Time:  Monday August 6, 2007 1 PM

Data centers and IT organizations are evolving to cope with the rapid pace of change demanded by the business, the rapid growth of information and its elevated risk, and the increased requirements demanded by regulatory governance. As the power of using the value of information as the central basis for management becomes more apparent, there are three key process and technology-oriented areas that can be brought to bear to improve information governance: IT Service Management, ILM and automated Data Classification. Come learn how information-centric management practices in the data center can help you effectively address these issues through well-defined processes and automated policies and procedures.

ITSM (IT Service Mgmt) is an integrated set of best-practices with common definitions and terminology for IT processes such as Problem Management, Change Management and Infrastructure Management. ILM (Information Lifecycle Management) provides the policies that align information with the most appropriate resources in the data center over its entire lifecycle, from creation to its final disposition. Classification is the procedure by which we organize information and resources. In this context, it is a cornerstone to the delivery of IT Service Management and Information Lifecycle Management. When combined, these three practices are the foundation to creating the "information-centric enterprise".

Participants will be provided with reference materials and worksheets.

Learning Objectives

• Provide a broad coverage of ITIL with a 'deep dive' focus on all aspects of IT Service Management processes
• Learn what policy-driven ILM means today and in the future
• Discover the capabilities available in the current data classification products that can enable you to automate this critical procedure

Instructors

• Edgar St. Pierre - Senior Technologist, EMC, Co-Chair SNIA-DMF ILM Initiative, Co-Chair SNIA-ILM Technical Working Group
• Bob Rogers - Founder and CTO, Application Matrix, member SNIA-ILM Technical Working Group